Shipping Policy – Slaviako

Thank you for shopping at Slaviako (https://slaviako.com/). This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our online store.

Our goal is to provide reliable and transparent shipping services for customers worldwide.

Order Processing Time

All orders placed on Slaviako.com go through a production and processing period before shipment.

Processing Time:

  • 5 – 7 business days

During high-demand seasons such as holidays, processing may take slightly longer.

Orders are processed Monday through Friday (excluding weekends and holidays).

Once your order is completed, it will be shipped immediately and you will receive a tracking number via email.

Shipping Time

Estimated delivery times vary depending on the destination.

United States

  • Standard Shipping: 7 – 12 business days

International Shipping

  • Canada, UK, Europe: 7 – 15 business days

  • Australia & New Zealand: 10 – 18 business days

  • Other countries: 10 – 20 business days

Please note that shipping times are estimates and may vary depending on the carrier and customs processing.

Shipping Cost

Shipping costs are calculated at checkout based on:

  • Shipping destination

  • Order weight

  • Selected shipping method

Occasionally, we may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number.

Tracking information usually becomes available within 24 – 72 hours after shipment.

You can track your order through the carrier’s official website.

Shipping Carriers

To ensure reliable delivery, we work with trusted shipping partners such as:

  • USPS

  • UPS

  • DHL

  • FedEx

  • Local postal services

The carrier used depends on the destination and logistics availability.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

We recommend checking with your local customs office for more information.

Incorrect Address

Please ensure that your shipping address is accurate and complete when placing an order.

Slaviako is not responsible for packages delivered to incorrect addresses provided by the customer.

If you notice an error in your address, please contact us within 12 hours of placing the order.

Lost or Delayed Packages

While we work closely with shipping partners to ensure timely delivery, delays may occur due to:

  • Weather conditions

  • Customs clearance

  • Carrier logistics issues

  • High seasonal demand

If your package has not arrived within the estimated timeframe, please contact our support team and we will assist you.

Damaged Packages

If your order arrives damaged or defective, please contact us within 7 days of delivery and include:

  • Your order number

  • Photos of the damaged product

  • Photos of the packaging

Our support team will review the case and provide a replacement or refund if applicable.

Contact Us

If you have any questions about shipping, please contact us.

Website: https://slaviako.com
Email: [email protected]